At Brimve, we're committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below for more information about order processing, shipping times, and tracking.

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Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Please note that processing times may be slightly longer during holidays, promotional events, or periods of high order volume.

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Shipping Costs

Shipping costs are calculated at checkout unless your order qualifies for a free shipping promotion.

Any available shipping promotions will be clearly displayed on our website.

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Order Tracking

Once your order has shipped, you'll receive an email with a tracking number.

Please allow 24–72 hours for tracking information to become available after your package has been dispatched.

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Delays

While we strive to meet the estimated delivery times, unexpected delays may occasionally occur due to:

• Weather conditions
• Customs inspections
• Carrier delays
• High shipping volumes
• Public holidays

We appreciate your patience and understanding if these situations arise.

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Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

Brimve is not responsible for orders shipped to incorrectly entered addresses provided during checkout.

If you notice an error, please contact us as soon as possible. We'll do our best to update your order before it ships.

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Lost or Stolen Packages

If your package appears to be lost or has been marked as delivered but you haven't received it, please contact us.

We'll work with the shipping carrier to investigate the issue and assist you in finding a resolution.